As the business owner, you’ll be able to manage the following: However, where Nextiva succeeds is in creating a simple way to conference your users together for company tele-meetings. Even those of us without VoIP services are capable of doing that. Source:Ĭonference “bridging” is a fancy term for connecting multiple speakers on a single call. The Auto Attendant feature makes it easy to manage your “off” hours. If you want additional options like music, additional words, or revisions, you’ll face additional charges.
WHAT PHONES DOES NEXTIVA SUPPORT PROFESSIONAL
Unfortunately, the Nextiva Professional account includes only one free recording or recording file for your Auto Attendant, and the Enterprise account includes only three. It’s not something you’ll have to deal with. An autoresponder is about the customer experience, after all. This feature could be a little more robust. You can set separate greetings for business hours and off-hours, though you’ll have to go through different steps depending on whether you’re using a Nextiva phone or not. This is the recording you create for incoming calls during off-hours.
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If you’re sick of leaving late-calling customers out to dry, your favorite feature will be the Auto Attendant. Nextiva offers some very helpful features to help you organize your phone system. From there, you’re free to explore the Nextiva features. In the most basic offering for this cloud-based phone system, you’ll have 10 total extensions to work with. Nextiva also offers low-cost pricing tiers if you run only internal collaboration for now.
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You can simply run a lower pricing tier for now and work off that one site. However, if you only have one company site, don’t sweat it. You might take that to mean Nextiva is solely for large companies, or that your company needs thousands of remote workers to justify using Nextiva. Nextia builds its features off of “sites,” or individual groups of phone numbers that you can organize based on every company “site” in use. Like all VoIP providers, Nextiva is for any business that needs to uncouple itself from a traditional phone system. The only thing it’s missing is the bubble wrap. It’s essentially a business communication system in a box.
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Signing up to Nextiva’s most basic account will provide you with unlimited calling, unlimited peer-to-peer video conferencing, and up to 10 extensions. But how does VoIP work beyond the basics of providing voice communication through the internet? Beyond a business phone number? In Nextiva’s case, it’s a comprehensive platform for everything you need to conduct communication inside and outside the office. If you’d prefer unlimited participants, the Nextiva Enterprise plan ($32.95 per user per month) could be the right choice for your organization.Nextiva’s reliable VoIP service is worthy of any business that needs to build up its communication systems. Should you need to make video calls with large numbers of participants, Nextiva’s Professional plan enables you to add up to 250 participants to a call and costs $22.95/user/month. Starting at $27.99/user/month, this package enables you to add business phone numbers from more than 100 countries to your VoIP phone services. If your business has a global presence, you could benefit from RingCentral Office’s Standard plan. Beginning at $18.95/user/month, it includes unlimited voice and video calls.īoth companies offer mid-range packages, but the most appropriate plan for your team depends on business specific VoIP needs. If you’re looking for a more affordable VoIP plan, Nextiva’s Essential package may well be your best option. In contrast, RingCentral Office’s Essentials plan is $19.99/user/month, but is limited to a maximum of 10 users and doesn’t include a video option.
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Beginning at $18.95/user/month, it includes unlimited voice and video calls. If you’re looking for a more affordable VoIP plan, Nextiva’s Essential package may be your best option. Nextiva and RingCentral reward customer loyalty by offering annual pricing discounts.